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Client acceptance

Can you prove a client actually accepted it?

A client comes back weeks later and says they never approved the scope, or never saw the quote at all. Here's exactly what StitchInvoice already records when someone accepts or rejects a document through their portal link.

Quick answer

Does StitchInvoice record proof that a client accepted a document?

Yes. When a client accepts or rejects a quote, estimate, or proposal through their portal link, StitchInvoice records the consent text they saw, a timestamp, their browser and IP, and a hash of the exact document version — automatically, on every response.

This is a documented record, not a legal conclusion — see the FAQ below for the distinction.

Example — a quote's acceptance trail

10:14 AMQuote opened

Ridgeline Coffee opens the portal link for Quote #204 from Northwind Studio.

10:14 AMConsent text shown

"By clicking Accept, you agree to the scope and price described in this quote."

10:16 AMAccepted

Ridgeline Coffee clicks Accept.

10:16 AMRecorded, automatically

Browser + IP address, and a hash of this exact document version — no action needed from either side.

“I never agreed to that” is a lot harder to say convincingly against a timestamped record tied to the exact version of the document a client actually saw.

Not a guarantee of any particular outcome — just something concrete to point to, instead of a memory versus a memory.

Questions

Common questions.

Does this make my invoice legally binding?

We can’t tell you that — whether any document is legally binding depends on your contract, your jurisdiction, and facts a court or lawyer would need to weigh in on, not on what any software records. What StitchInvoice gives you is a documented, timestamped trail of what happened: what the client saw, when, and what they agreed to. That’s evidence you can point to; it isn’t a legal conclusion, and this isn’t legal advice.

What exactly triggers this record?

A client accepting or rejecting a quote, estimate, or proposal through their StitchInvoice portal link — the same link they use to view and respond to the document. Nothing is recorded from a PDF emailed elsewhere or a document approved verbally.

Can I see this record myself?

Yes — it’s attached to the document inside your StitchInvoice account, so you can refer back to exactly what was accepted and when if a client later says they never approved something.

Does this apply to invoices too, or only quotes?

It applies to any document with an accept/reject step — quotes, estimates, and proposals. An invoice itself isn’t "accepted"; StitchInvoice tracks when it’s viewed and when it’s paid instead.

Send quotes your clients accept on the record

Every quote and estimate you send through StitchInvoice carries this automatically — no extra step, no separate e-signature tool.

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