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Client acceptance

Can you prove a client actually accepted it?

A client comes back weeks later and says they never approved the scope, or never saw the quote at all. Here's exactly what StitchInvoice already records when someone accepts or rejects a document through their portal link.

Quick answer

Does StitchInvoice record proof that a client accepted a document?

Yes. When a client accepts or rejects a quote, estimate, or proposal through their portal link, StitchInvoice records the consent text they saw, a timestamp, their browser and IP, and a hash of the exact document version. Automatically, on every response.

This is a documented record, not a legal conclusion. See the FAQ below for the distinction.

Example. A quote's acceptance trail

10:14 AMQuote opened

Ridgeline Coffee opens the portal link for Quote #204 from Northwind Studio.

10:14 AMConsent text shown

"By clicking Accept, you agree to the scope and price described in this quote."

10:16 AMAccepted

Ridgeline Coffee clicks Accept.

10:16 AMRecorded, automatically

Browser + IP address, and a hash of this exact document version, no action needed from either side.

“I never agreed to that” is a lot harder to say convincingly against a timestamped record tied to the exact version of the document a client actually saw.

Not a guarantee of any particular outcome. Just something concrete to point to, instead of a memory versus a memory.

Questions

Common questions.

Does this make my invoice legally binding?

We can’t tell you that. Whether any document is legally binding depends on your contract, your jurisdiction, and facts a court or lawyer would need to weigh in on, not on what any software records. What StitchInvoice gives you is a documented, timestamped trail of what happened: what the client saw, when, and what they agreed to. That’s evidence you can point to; it isn’t a legal conclusion, and this isn’t legal advice.

What exactly triggers this record?

A client accepting or rejecting a quote, estimate, or proposal through their StitchInvoice portal link. The same link they use to view and respond to the document. Nothing is recorded from a PDF emailed elsewhere or a document approved verbally.

Can I see this record myself?

Yes. It’s attached to the document inside your StitchInvoice account, so you can refer back to exactly what was accepted and when if a client later says they never approved something.

Does this apply to invoices too, or only quotes?

It applies to any document with an accept/reject step. Quotes, estimates, and proposals. An invoice itself isn’t "accepted"; StitchInvoice tracks when it’s viewed and when it’s paid instead.

Send quotes your clients accept on the record

Every quote and estimate you send through StitchInvoice carries this automatically, no extra step, no separate e-signature tool.

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